Over Tellow
Tellow is een snelgroeiend fintech-bedrijf, ondersteund door investeerders uit Londen en New York. Ons jonge, ambitieuze team werkt vanuit een gloednieuw kantoor aan het IJ in Amsterdam en zet zich in om freelancers volledige financiële controle te geven. Met ons geïntegreerde platform, dat onlangs is versterkt door een totale financiering van $144 miljoen, zijn wij dé plek waar freelancers (zzp'ers) en kleine bedrijven (BV's) terechtkunnen voor al hun financiële behoeften. Van het opstarten tot het afsluiten van hun onderneming, wij bieden gebruikers controle over hun administratie, boekhouding, bankzaken, financiering en belastingen. Bovendien hebben onze gebruikers eenvoudig toegang tot uitstekende ondersteuning en professioneel advies. Met Tellow kunnen freelancers en kleine bedrijven zich richten op wat echt belangrijk is: ondernemen.
Wat ga je doen?
Als Customer Success Intern ga jij real-time ervaren wat het betekent om verantwoordelijk te zijn voor een volledige klantenervaring, van begin tot eind. Alle facetten komen aan bod: onboarding, support, sales, processen, funnels, noem het maar op, alles wat erbij komt kijken. Met deze ervaring op zak lanceer jij jezelf als een belangrijke speler in de fintech wereld en doe je waardevolle ervaring op, waarvan je jouw carrière lang profijt zult hebben.
Daarnaast houden we ervan als je zelf een proactieve rol aanneemt. Je krijgt dan ook veel verantwoordelijkheid, en we verwachten een frisse blik op onze operatie. Zie jij de kansen die we laten liggen? We horen het niet alleen graag, we pakken het ook meteen op.
Als Customer Success Intern ga je:
- Ondersteunen in alle facetten van de klantervaring: onboarding, support, sales, processen, funnels, etc.
- Proactief meedenken in proces optimalisatie.
- Ervaren wat het inhoudt om een groot fintech bedrijf te runnen.
Requirements
Wie ben jij?
- Je volgt een hbo of wo opleiding, bij voorkeur in de richting bedrijfskunde, economie of iets vergelijkbaars.
- Je hebt een passie voor het laten groeien van bedrijven.
- Je bent flexibel, ambitieus en ondernemend.
- Je bent sociaal en nieuwsgierig van aard.
- Je kunt werken vanuit ons kantoor in Amsterdam en bent voor minimaal drie maanden beschikbaar.
- Je spreekt vloeiend Nederlands en Engels.
- Affiniteit met mobiele applicaties en digitale oplossingen is een pluspunt.
Benefits
Wat bieden wij?
We zijn een toegewijd team met een ambitieuze missie, maar plezier hebben tijdens het werk staat bij ons voorop. Als je stage komt lopen bij Tellow krijg je:
- Gratis verzorgde warme lunch.
- Open koelkast, gevuld met bier, wijn, frisdrank en natuurlijk ook gezonde dingen als vers fruit (plus natuurlijk ook het nodige 'bruin' fruit).
- Veel verantwoordelijkheid en mogelijkheden om jezelf te ontwikkelen.
- Toegang tot de beste online tools.
- Een eigen werkplek in een mooi, nieuw kantoor met uitzicht over het IJ.
- Werken in een internationaal team bij een snelgroeiende scale-up
- Een open werksfeer, waarin je eerlijke feedback kunt geven en ontvangen
- Jonge, gedreven collega’s die er net als jij écht voor willen gaan
- Internationale doorgroei mogelijkheden via ons Deens moederbedrijf Ageras
- Jaarlijkse legendarische Christmas party in Kopenhagen
Solliciteren
Denk je dat deze stage iets voor jou is? Solliciteer dan direct via onderstaande knop.
About Ageras
About Ageras
At Ageras Group, we enabling success for small businesses by building the best ecosystem around their financial needs. With a well-preserved start-up spirit, we are today an ambitious group of fintech-companies with around 350 employees operating across 12 markets in Europe and the US.
As the home of Kontist, Billy, Meneto, Tellow, Salary, Zervant, and Ageras Marketplace, and being financially backed by Investcorp, Rabo Frontier and Lugard Road Capital, we are on a mission to revolutionize the financial industry.
The group is a built on a passion for entrepreneurship. Serial entrepreneurs Rico Andersen and Martin Hegelund founded Ageras in 2012 and has since turned their vision into a global venture with a strong offering.
Ageras Group is the home of Billy, Tellow and Ageras Marketplace. Each brand has a unique offering enabling success for small and micro-businesses, we are currently active in Denmark, Sweden, Norway, the Netherlands, Germany and United States.
Working benefits
At Ageras Group, we take fun seriously, because motivated Agerians equal happy clients and partners. We go the extra mile to ensure that our employees come motivated and happy to work and thrive in our dynamic, international work environment.
Office Snacks
Still hungry after enjoying the best lunch in town? Don’t worry, we offer snacks, sodas, coffee, tea, etc. to keep your energy up.
Growth Opportunities
Explore our career opportunities and grow your professional skills across our various products and international offices.
Social Gatherings
Get to know your colleagues by joining our weekly Friday bars, Board game nights, company parties, sport competitions and other social events.
Central & Modern Offices
Modern offices with all facilities to make work fun, from gaming room, great meeting facilities to lounge areas. Located centrally to ensure easy commute to work.
Scale-up environment
Join our passionate and entrepreneurial teams and be able to contribute with your ideas and skills to our exciting growth journey.
What our
employees
say
employees
I’ve had the pleasure to be part of Ageras for most of its journey – and what a journey!
Ageras is not a company maintaining the status quo, it is a living organism – always adapting, always moving, always growing. The mindset of “just because something works, does not mean that it cannot be improved” is something incredibly valuable.
Zuzana Repova
Head of Product MarketingGetting to do this with the all Micro Heroes in Ageras is what makes the journey so exciting!
After being a part of Ageras for almost a year, I have come to learn and enjoy the high paced work-environment that characterizes the company. Together with my skilled colleagues, we aim to be the best at helping both microbusinesses and our partners grow their businesses, by finding the perfect match for both parties.
Andreas Selset
Head of Client ConsultingAn adventure which develops, improves, and gives me a lot of learning which brings excitement, energy and smiles to me and my colleagues every day. The sum of all that is what gives me the passion to give our customers the best start and onboarding in Meneto.
Nikolaj Kjøller-Hansen
Onboarding Manager at MenetoTogether we believe we can achieve great success and we are on a mission to conquer the world.
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Frequently asked
questions,
answered.
questions,
Who can I turn to if I have questions throughout the recruitment process?
You are always welcome to reach out to HR and Talent Acquisition if you have any questions about our recruitment process, an open position or more generally about working at Ageras Group.Phone number: 31791715
What do Ageras Group look for in a potential candidate?
At Ageras Group, we don’t have our mind set on an “ideal” candidate. Instead, we aim for diversity in all aspects, and are proud to be represented by employees with all possible professional and academic backgrounds and with 19 different nationalities. However, what we all do have in common (and what we also would like to see in our next employee) is that we thrive in an everchanging environment and always strive to do better.
What does your recruitment process look like?
A recruitment process at Ageras Group will most often look something like this:
Quick telephone screening – 1st interview – Assessment – 2nd interview - Hire
Read more about the 1st and 2nd interview below.
How should I prepare for a 1st interview?
If you are invited in for a 1st round interview, it’s because you have made a great first impression! Now we just want to get to know you better, and equally important - give you a chance to get to know us. The best advice we can give you is to be yourself. We will probably come well around your CV, but we would also like to know who you are when you are not at work. Maybe you have some cool hobbies, a totally unrealistic dream in life or an impressive party trick? Also, remember that we are here to answer all your questions as well. So fire away!
How should I prepare for a 2nd interview (/test-feedback)?
By now, we have must likely spoken a couple of times and hopefully feel that we know each other relatively well. For this 2nd interview, however, we will use the assessment you have done as a basis for dialogue about your approach to work and your professional behavior and mindset. Our goal is to come around your preferences, development areas and strengths so that your potential new manager will know how to create the best possible conditions for you and your employment.
In other words, we don’t expect much preparation from your side, expect for a bit of reflection about the above.
How should I dress for an interview at Ageras Group?
Dress as you! At Ageras Group, we don’t really have a dress code. Some like sneakers and hoodies, while others are more comfortable in a crisp shirt and polished shoes. Wear what you feel comfortable and confident in – so will we.
Can I apply for more than one job?
Sure thing! If there’s more than one job you could see yourself in, then that’s great! Just remember to express why this exact position is (also) the right match for you.
When can I expect to hear back from you after I have applied for a job?
We respect the time you have put into applying for one of our jobs, and do our best to get back to you as soon as we possibly can. Sometimes we manage get back to you within a couple of days, other times after a couple of weeks. However, you can always trust that we will get back to you within a maximum of four weeks.
Regardless if we see you as a good fit or not as the best fit this exact time around, you will ALWAYS hear back from us.
How long are vacancies open for applications?
We rarely operate with application deadlines. Instead, we keep each position open until we have found the very one. However, as a rule of thumb, you can expect a vacancy to be open for at least a couple of weeks.
What if I’m currently not based in the location for the job I’m interested in?
Awesome! We welcome applicants from all countries with a working permit in the country where the job is localized. Currently, we are proud to be represented by 19 different nationalities, and would love for the number to be even higher!
If you are invited to a physical interview in another country than you are currently residing in, we will of course reimburse all costs related to travelling.
In terms of relocating, we are not able to offer any relocation package, but will be happy to put our expertise at your disposal and help as much as we can.