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Sales & Customer Service Consultant

Sales & Business Development
Copenhagen, DK
Full-time

Kunne du tænke dig, at blive en del af en dansk scale-up med fart på og høje ambitioner? Er du resultatorienteret, og vil du være med til at levere Danmarks bedste service? Så er det måske dig, der er vores nye Sales & Customer Service Consultant, som vil spille en vigtig rolle i vores videre succes.

Hvem er vi?

Hos Salary ønsker vi at redde små- og mellemstore virksomheder fra manuelt tastearbejde og tidskrævende administration. Vi har nemlig skabt Danmarks letteste lønsystem, og som en del af Ageras Group, er vi det enkle valg for virksomhedsejeren, bogholderen og medarbejderen i en kompliceret verden af administration.

Du vil komme ind i en organisation, der er i rivende udvikling, hvor du kommer til at spille en bærende rolle i at udvikle og styrke salg & kundeservice, så vi sikrer de gladeste og mest tilfredse kunder i branchen. Du vil blive del af en sjov og ung arbejdsplads med en uformel omgangstone, hvor der vil være fremragende udviklingsmuligheder i takt med at virksomheden vokser.

Hvad bliver dit arbejdsområde?

Som Sales & Customer Service Consultant hos Salary, har du mulighed for selv at sætte dit præg på rollen, men dine primære arbejdsopgaver vil være en kombination mellem salg og kundeservice og vil indebære:

  • Onboarding af nye partnere og kunder
  • Opsøgende salg og møder med nye partnere og kunder
  • First level partner- og kundesupport via chat, mail og telefon
  • Rådgivning og fejlhåndtering af partnere og kunder
  • Sikre høj kundetilfredshed

Stillingen er 30-37,5 timer om ugen alt efter aftale.

Hvem er du?

Du har tidligere erfaring med B2B salg og kundeservice og gerne relevant uddannelse indenfor økonomi, og er nu klar til at stige ombord hos et af Danmarks mest lovende B2B SaaS brands.

Vi søger dig med det helt særlige talent for salg & kundeservice, teknisk flair og et potentiale til at vokse med forretningen. Du besidder desuden følgende kompetencer:

  • Du er en passioneret og resultatorienteret person, der arbejder struktureret og motiveres ved at opnå dine mål
  • Du har teknisk flair, god datadisciplin, samt evnen og lyst til at tilegne dig produktkendskab
  • Du har en god forståelse for økonomi – regnskab og/eller løn
  • Du har gode kommunikationsfærdigheder og kan begå dig blandt alle typer mennesker
  • Du har erfaring med salg / kundekontakt og er serviceminded
  • Du trives i et agilt og dynamisk miljø
  • Du er udadvendt og passioneret for at levere en god service, og har altid kunden i fokus
  • Du taler og skriver flydende dansk

Hvad tilbyder vi?

Vi håber, at det er OK, at vi bruger et kort øjeblik på at prale. For vi synes selv, at det, vi kan tilbyde, er ret godt: Vores kontor ligger i hjertet af København (muligvis den bedste udsigt i byen), vores kantine er fremragende (muligvis den bedste frokost i byen), og vores folk er intet mindre end fantastiske (muligvis de bedste kolleger i byen).

Vi sætter en stor ære i vores arbejde, men vi er også seriøse omkring sjov. Seriøst. Snup en drink med dine kolleger i vores MicroHero Bar efter en god fredag, tag en lille pause i vores gaming-lounge på en hård mandag, eller gør noget godt for dig selv med et ingefærshot og en yogasession på en Wellness-Wednesday.

Hos Ageras Group er det vores mission at erobre verden. Men hvem har sagt, at vi ikke kan have det sjovt, mens vi gør det?

Interesseret?

Nu hvor vi har fanget din interesse, ser vi frem til at du fanger vores. Husk at en del af vores opgave i salg og kundeservice er at forstå kundes behov og levere en løsning der gør dem til de gladeste og mest tilfredse kunder i branchen. Derfor vil vi opfordre dig til at tænke på hvordan du kan være med til at løfte niveauet i salg og kundeservice til nye højder i din ansøgning til rollen.

En rekrutteringsproces hos os, kan typisk se sådan her ud:

Telefonscreening – 1. samtale – Assessment – 2. samtale - Ansættelse

Vi evaluerer ansøgninger, som de kommer ind, men du kan forvente, at der går op til 4 uger, inden du hører fra os.

Hvis du har spørgsmål til stillingen, er du velkommen til at kontakte Head of HR Ageras Group, Imke Wieboldt, på telefon +45 31 79 17 15.

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Om Ageras Group

Hos Ageras Group muliggør vi succes for mikrovirksomheder ved at bygge det bedste økosystem omkring deres økonomiske behov. Med en velbevaret opstartsånd er vi i dag en ambitiøs gruppe af fintech-virksomheder med næsten 250 ansatte, der opererer på 12 markeder i Europa og USA. Som hjemsted for Billy, Meneto, Tellow, Salary, Zervant, Ageras Marketplace og Ageras Finance, og med økonomisk støtte fra Investcorp, Rabo Frontier og Lugard Road Capital, er vi på en mission for at revolutionere den finansielle industri og erobre verden - intet mindre.

About Ageras

About Ageras

At Ageras Group, we enable success for micro-businesses by building the best ecosystem around their financial needs. With a well-preserved start-up spirit, we are today an ambitious group of fintech-companies with nearly 250 employees operating across 12 markets in Europe and the US.

As the home of Billy, Meneto, Tellow, Salary, Zervant, and Ageras Marketplace, and being financially backed by Investcorp, Rabo Frontier and Lugard Road Capital, we are on a mission to revolutionize the financial industry.

The group is a built on a passion for entrepreneurship. Serial entrepreneurs Rico Andersen and Martin Hegelund founded Ageras in 2012 and has since turned their vision into a global venture with a strong offering.

Ageras Group is the home of Billy, Tellow and Ageras Marketplace. Each brand has a unique offering enabling success for small and micro-businesses, we are currently active in Denmark, Sweden, Norway, the Netherlands, Germany and United States.

Working benefits

At Ageras Group, we take fun seriously, because motivated Agerians equal happy clients and partners. We go the extra mile to ensure that our employees come motivated and happy to work and thrive in our dynamic, international work environment.

Office Snacks

Still hungry after enjoying the best lunch in town? Don’t worry, we offer snacks, sodas, coffee, tea, etc. to keep your energy up.

Growth Opportunities

Explore our career opportunities and grow your professional skills across our various products and international offices.

Social Gatherings

Get to know your colleagues by joining our weekly Friday bars, Board game nights, company parties, sport competitions and other social events.

Central & Modern Offices

Modern offices with all facilities to make work fun, from gaming room, great meeting facilities to lounge areas. Located centrally to ensure easy commute to work.

Scale-up environment

Join our passionate and entrepreneurial teams and be able to contribute with your ideas and skills to our exciting growth journey.

Are you interested? Apply now

What our
employees
say

I’ve had the pleasure to be part of Ageras for most of its journey – and what a journey!
Ageras is not a company maintaining the status quo, it is a living organism – always adapting, always moving, always growing. The mindset of “just because something works, does not mean that it cannot be improved” is something incredibly valuable.

Zuzana Repova
Head of Product Marketing

Getting to do this with the all Micro Heroes in Ageras is what makes the journey so exciting!
After being a part of Ageras for almost a year, I have come to learn and enjoy the high paced work-environment that characterizes the company. Together with my skilled colleagues, we aim to be the best at helping both microbusinesses and our partners grow their businesses, by finding the perfect match for both parties.

Andreas Selset
Head of Client Consulting

An adventure which develops, improves, and gives me a lot of learning which brings excitement, energy and smiles to me and my colleagues every day. The sum of all that is what gives me the passion to give our customers the best start and onboarding in Meneto.

Nikolaj Kjøller-Hansen
Onboarding Manager at Meneto
Working at
Ageras Group

Together we believe we can achieve great success and we are on a mission to conquer the world.

Instagram Ageras

Frequently asked
questions,
answered.

Who can I turn to if I have questions throughout the recruitment process?

You are always welcome to reach out to HR and Talent Acquisition if you have any questions about our recruitment process, an open position or more generally about working at Ageras Group.Phone number: 31791715

What do Ageras Group look for in a potential candidate?

At Ageras Group, we don’t have our mind set on an “ideal” candidate. Instead, we aim for diversity in all aspects, and are proud to be represented by employees with all possible professional and academic backgrounds and with 19 different nationalities. However, what we all do have in common (and what we also would like to see in our next employee) is that we thrive in an everchanging environment and always strive to do better.

What does your recruitment process look like?

A recruitment process at Ageras Group will most often look something like this:
Quick telephone screening – 1st interview – Assessment – 2nd interview - Hire
Read more about the 1st and 2nd interview below.

How should I prepare for a 1st interview?

If you are invited in for a 1st round interview, it’s because you have made a great first impression! Now we just want to get to know you better, and equally important - give you a chance to get to know us. The best advice we can give you is to be yourself. We will probably come well around your CV, but we would also like to know who you are when you are not at work. Maybe you have some cool hobbies, a totally unrealistic dream in life or an impressive party trick? Also, remember that we are here to answer all your questions as well. So fire away!

How should I prepare for a 2nd interview (/test-feedback)?

By now, we have must likely spoken a couple of times and hopefully feel that we know each other relatively well. For this 2nd interview, however, we will use the assessment you have done as a basis for dialogue about your approach to work and your professional behavior and mindset. Our goal is to come around your preferences, development areas and strengths so that your potential new manager will know how to create the best possible conditions for you and your employment.
In other words, we don’t expect much preparation from your side, expect for a bit of reflection about the above.

How should I dress for an interview at Ageras Group?

Dress as you! At Ageras Group, we don’t really have a dress code. Some like sneakers and hoodies, while others are more comfortable in a crisp shirt and polished shoes. Wear what you feel comfortable and confident in – so will we.

Can I apply for more than one job?

Sure thing! If there’s more than one job you could see yourself in, then that’s great! Just remember to express why this exact position is (also) the right match for you.

When can I expect to hear back from you after I have applied for a job?

We respect the time you have put into applying for one of our jobs, and do our best to get back to you as soon as we possibly can. Sometimes we manage get back to you within a couple of days, other times after a couple of weeks. However, you can always trust that we will get back to you within a maximum of four weeks.

Regardless if we see you as a good fit or not as the best fit this exact time around, you will ALWAYS hear back from us.

How long are vacancies open for applications?

We rarely operate with application deadlines. Instead, we keep each position open until we have found the very one. However, as a rule of thumb, you can expect a vacancy to be open for at least a couple of weeks.

What if I’m currently not based in the location for the job I’m interested in?

Awesome! We welcome applicants from all countries with a working permit in the country where the job is localized. Currently, we are proud to be represented by 19 different nationalities, and would love for the number to be even higher!

If you are invited to a physical interview in another country than you are currently residing in, we will of course reimburse all costs related to travelling.

In terms of relocating, we are not able to offer any relocation package, but will be happy to put our expertise at your disposal and help as much as we can.